Returns Policy

  • You have 14 calendar days to return an item from the date it was received.
  • Returns will only be accepted unused and in the same condition it was received it along with the receipt or proof of purchase.
  • Once we receive your item, we will inspect it and notify you we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your original method of payment minus the original shipping. Shipping costs are non-refundable. You are responsible for the postage/shipping cost of any returns to us. 
  • We will not be responsible for any Returns that fail to be delivered to ourselves, therefore we suggest you package your returns sufficiently and use a tracked service. If any returns are lost in transit, you will need to log a claim with your courier.

To return your goods please follow these steps:

Please package the goods along with the original dispatch note and return to the below address.

Laws Dispense Services
Unit 9A Riverside Road Industrial Estate
Sunderland
SR5 3JG

We recommend using the Post Office Track and Trace service to ensure your item is returned to us correctly. If we do not receive the item, we cannot process a refund.

Returns Exceptions

  • Good which have been used or altered in any way will not be accepted for return.
  • Goods purchased from our Clearance Corner cannot be returned, all sales from this category are final.
  • Mini kegs can not be returned or refunded 

Brilliant absolutely brilliant. Thank you so much for your help - Paul Ewington

Great seller!! quick delivery and knew what I was after when I was struggling - Jonathan Vickers

Great seller, speedy professional service. Will use again. Highly recommended - Kim Ridgway